Employment Opportunities at AQHA

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OPERATIONS ADMINISTRATOR

AQHA is currently seeking a qualified candidate to fill our operations administrator position with the American Quarter Horse Association.  This position is located at the international headquarters in Amarillo, TX.

Position Summary:

Serve as strategic advisor and counsel to the Chief Financial Officer / Chief Operating Officer. Assume day-to-day responsibility for projects, tasks, and assignments to facilitate the needs of the organization. Create and maintain cross-departmental relationships to enable collaboration and leadership success.

Essential Functions:

  • Coordinate projects and activities across the organization on behalf of the COO / CFO, including representing the COO / CFO at meetings and events

  • Strategically managing and prioritizing projects, tasks, and projects that needs to be completed for the success of the organization and the COO/CFO’s

  • Prepare, deliver, and disseminate internal and external communications within the AQHA family of companies

  • Provide administrative and operational support to the COO / CFO and his/her direct reports

  • Interaction with Executive Leadership when needed

  • Promote a culture and atmosphere of collaboration, teamwork, and success

  • Serve as strategic lead on high-profile cross-departmental projects

  • Researching, benchmarking, analyzing data and making recommendations

  • Creating systems and processes to streamline operations.

Education Requirements:

Bachelor's in Business Management or related field.

Interested qualified candidates should send their cover letter and resume to jobs@aqha.org.

 

 

ENTERPRISE PROJECT COORDINATOR

AQHA is currently seeking qualified candidates to fill our enterprise project coordinator position with the American Quarter Horse Association.  This position is located at the international headquarters in Amarillo, TX.

Position Summary:

Responsible for administering and organizing projects for the AQHA family of companies. This individual will be responsible for working with departments to develop project milestones; reporting on activities associated with those milestones, and identifying projects that are in need of assistance. Other activities include but are not limited to, project definition, building project plans, conducting meetings, requirements gathering, overseeing development, testing and implementation. This position may also serve as project manager / lead on projects where such assignments have been made by the COO / CFO.

Essential Functions:

  • Drive projects to conclusion working with internal and external employees and vendors to ensure deliverables are met within time and expense budgets

  • Develop and execute project plans including resource requirements, deliverables, milestones, and completion timelines

  • Schedule and facilitate all project meetings, identify project team

  • Coordinate tasks and resources across multiple, simultaneous projects through the entire project lifecycle

  • Work through conflicting issues, roadblocks and dependencies; proactively manage risks, changes and communication with project stakeholders

  • Create a clear, coherent approach to guide effective project setup, execution and control

  • Prepare and review project deliverables; ensure internal project documentation is complete

  • Deliver projects per agreed company performance metrics

  • Actively report project status to COO/CFO and the Executive Committee

  • Actively participate in evaluating and improving the COO/CFO methodology

Skills & Experience

  • Strong ability to analyze business process interfaces within the company infrastructure
  • Strong leadership & organizational skills
  • Advanced process improvement, problem solving skills and attention to detail
  • Superior communications skills
  • Experience working with senior management
  • Ability to coordinate internal resources in a matrix environment to accomplish project objectives
  • Sound knowledge of budgeting and financial processes
  • Sound knowledge and skill relating to project management
  • Written communications skills and experience – writing and updating Statements of Work, project plans, and securing customer agreement
  • Strong sense of ownership with ability to take control of difficult situations

Education and Experience Required:

  • Bachelor's degree or equivalent experience required
  • Minimum of 3 years' experience providing project management leadership
  • Experience managing projects for multiple clients simultaneously
  • A track record of delivering on agreed upon project objectives
  • A history of excellence / superior performance against internal benchmarks

Interested qualified candidates should send their cover letter and resume to jobs@aqha.org.

 

DATABASE ADMINISTRATOR

AQHA is currently seeking qualified candidates to fill our database administrator position with the American Quarter Horse Association.  This position is located at the international headquarters in Amarillo, TX.

Position Summary:

The Database Administrator (DBA) is responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consistent performance of all applications. This position will also be involved in the planning and development of database platforms as well as troubleshooting any issues. This role will create and maintain maintenance plans, performance tuning, and advise programmers on improving database performance. They will proactively monitor mission critical servers 24/7 to ensure data integrity and reliability.

Essential Functions:

  • Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production state

  • New database creation and initial data loads

  • Mapping out the conceptual design for a planned database

  • Assist developers with complex query tuning and schema refinement

  • Installing, testing, and upgrading new versions of the DBMS

  • Maintaining data standards, including adherence to all applicable data protection laws

  • Be responsible for the integrity of production test and QA database environments

  • Develop utilities for monitoring and evaluating data quality

  • Writing database documentation, including data standards, procedures and definitions (metadata)

  • Database monitoring and performance tuning to ensure high levels of performance and availability

  • Backups and recovery

  • Server and database security

  • Enable replication and clustering of databases as needed

  • Index management and optimization

  • Deploy database change scripts provided by co-workers or third-parties

  • Provide 24x7 support for critical production systems.

  • Perform scheduled maintenance and support release deployment activities after hours.

  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Experience And Education:

Bachelor’s degree in Computer Science, Engineering, or related discipline or equivalent experience

5 years in-depth experience in the design, administration, programming, and support of RDBMSs (e.g., Oracle, SQL Server, DB2) in one or more computing environments (e.g., Unix, z/OS, Windows, Linux, Web).

Interested qualified candidates should send their cover letter and resume to jobs@aqha.org.

 

MANAGER OF APPAREL AND MERCHANDISING

AQHA is currently seeking a qualified candidate to fill our manager of apparel and merchandising position with Awards Recognition Concepts an entity of the American Quarter Horse Association.  This position is located in Amarillo, TX.

Position Summary:

Plan, direct, and/or coordinate marketing strategies and movement of products for ARC Apparel & Merchandising customers, including but not limited to, Quarter Horse Outfitters. Determine sales potential and inventory requirements offered by ARC Apparel/Merchandising, QHO and their competitors. Analyze past buying trends, sales records, price and quality of merchandise to determine value and yield. Develop new products to fit market needs and trends.

Essential Functions:

Responsible for product development and monitoring trends that indicate the need for new products and services
Ensure all on-site and off-site stores, website operations and sales related to web marketing are in compliance with all established policies and procedures
Ensure staff is providing quality customer service and up to date with new merchandise
Develop pricing strategies with the goal of maximizing the ARC’s profits or share of the market while ensuring the ARC’s Apparel/Merchandising customers satisfaction
Purchase merchandise consistent with quality, quantity, specification requirements
Authorize payment of invoices or return of merchandise according to, but not limited to contractual agreements
Negotiate prices, discount terms, or transportation arrangements with suppliers
Manage inventory warehouses across all facets of ARC Apparel & Merchandising
Inspect merchandise or products to determine quality, value, or yield
Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run
Responsible for product development and product specifications such as design, color or packaging
Responsible for the apparel and merchandising branch of ARC meeting financial goals as reflected on annual financial plan
Advise ARC Customers on local, national, or international factors affecting the buying or selling of products or services
Compare transportation options to determine the most economically efficient options

Knowledge, Skills and Abilities:

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources
Electronic mail software — Email software; Microsoft Outlook
Enterprise resource planning ERP software — Biztrak Business Solutions Biztrak; JDA Software Group assortment Planning by Arthur; Oracle JD Edwards EnterpriseOne ; Sage ERP Accpac 
Materials requirements planning logistics and supply chain software — Infor Supply Chain Management; Kliger-Weiss Infosystems software; Material requirement planning MRP software; Oracle PeopleSoft Enterprise Supply Planning Multi-Site Material Planner
Point of sale POS software — Millennium Software Atrex; Plexis Software Plexis POS; Specialized Business Solutions Keystroke POS; Windward Software Windward System Five
Procurement software — Oracle Advanced Procurement; Sourcing Simulator
Spreadsheet software — Microsoft Excel

Experience and Education:

Bachelor's degree or on-the-job work-related experience

Interested qualified candidates should send their  cover letter and resume to jobs@aqha.org.

 

APPAREL AND MERCHANDISING SPECIALIST

AQHA is currently seeking a qualified candidate to fill our apparel and merchandising specialist position with Awards Recognition Concepts an entity of the American Quarter Horse Association.  this position is located in Amarillo, TX.

Position Summary:
Plan, direct, or coordinate off-site retail store events for ARC Apparel/Merchandising customers
Determine the demand for products and services offered by ARC Apparel/Merchandising and its competitors, and identify potential customers. Assist in developing pricing strategies with the goal of maximizing the ARC’s profits or share of the market while ensuring the ARC’s customers are satisfied. Monitor product or industry trends that indicate the need for new products and services. Develop manage and maintain multiple wed sites for ARC and its customers. This includes implementing marketing and social media strategies, promoting ARC products with advertising campaigns and troubleshooting web site related problems

Essential Functions:
Coordinates with clients for merchandise ordering, preparation and displays for all off-site retail store events
Manages delivery of merchandise and fixtures to ARC supported trade shows and other related and not-related events for ARC
Plan and coordinate staffing requirements for ARC off-site retail store events
Monitors and directs ordering prescribed levels of merchandise inventory as related to off-site retail store events
Responsible for inventory control, order processing, shipping and receiving for off-site retail store related events
Responsible for the strategic planning for growth of ARC Apparel/Merchandising off-site retail store operation
Responsible for ARC off-site retail store operations meeting financial goals as reflected through sales at off-site retails store events
Provide support for on-site store front as needed
Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria
Design customer interface of online storefront, using web programming or e-commerce software
Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software
Troubleshoot and determine solutions for all customers experiencing problems with web sites
Maintain off-site devices/equipment for off-site events
Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods
Determine location for product listings to maximize exposure to online traffic
Potential for extensive travel to shows and events
Knowledge, Skills and Abilities:
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources


Experience and Education:
High school diploma is required, with some college work preferred.
One year experience in retail management.
Two years’ experience in staff management and supervision.

Interested qualified candidates may apply by completing an employment application.

 

MUSEUM CUSTOMER SERVICE REP/DEVELOPMENT CLERK

AQHA is currently seeking a qualified candidate to fill our Museum Customer Service Rep/Development Clerk position with the American Quarter Horse Foundation an entity of the American Quarter Horse Association.  This position is located at the American Quarter Horse Hall of Fame and Museum.

Position Summary:

Process charitable gifts to the Foundation through the donor management system and track applications for and disbursements from Foundation scholarship and grant programs under the direction of Foundation staff. Welcome and interact with customers and visitors to the American Quarter Horse Hall of Fame and assist with the development and management of the facility rental program under the direction of the Museum Curator. Perform some routine clerical and administrative functions in support of the previously stated duties and other Foundation activities.

Essential Functions:

  • Work at front admissions desk as needed as backup to Admissions Lead

  • Manage facility rental program and correspond with renters, caterers, florists and staff

  • Describe merchandise and explain use, operation, and care of merchandise to customers

  • Compute sales prices, total purchases and receive and process cash or credit payment

  • Answer questions regarding the museum and surrounding area

  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

  • Exchange merchandise for customers and accept returns

  • Requires weekend work

  • Process charitable gifts to the Foundation through the donor management system

  • Track applications for and disbursements from Foundation scholarship and grant programs

  • Read source documents and enter data in specific data fields for subsequent entry, using keyboards or scanners

  • Compile, sort and verify the accuracy of data before it is entered

  • Compare data with source documents, or re-enter data in verification format to detect errors

  • Store completed documents in appropriate locations

  • Locate and correct data entry errors, or report them to supervisors

  • Maintain logs of activities and completed work

  • Use computers for various applications, such as database management or word processing

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

  • Create, maintain, and enter information into databases

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material

  • Locate and attach appropriate files to incoming correspondence requiring replies

  • Open, read, route, and distribute incoming mail or other materials and answer routine letters

  • Conduct searches to find needed information, using such sources as the Internet

  • Assist with archival cataloging, scanning and recording as needed

  • Other duties as assigned

Additional Responsibilities:

  • Assist curator with exhibit updates and maintenance as needed

  • Assist with tours, field trips and after hours events as needed

  • Assist with Foundation and Museum special events and shows as needed

  • Assist with Foundation fundraising projects

  • Manage correspondence to donors and contacts, including, but not limited to birthday cards, thank you notes, gift acknowledgements, and pledge reminders

  • Assist in preparing materials for various grant selection committees

  • Assist fundraising staff in adhering to best practices relevant to entering information for donors and prospects in prospect management system

  • Assist co-workers as assigned by the supervisor or department head

Interested qualified candidates can apply by completing an employment application.

 

MAIL MACHINE OPERATOR

AQHA is currently seeking a qualified candidate to fill our machine operator position with the American Quarter Horse Association.  This position is located at the international headquarters in Amarillo, TX.

Position Summary:

Printing of Membership Cards for AQHA and their affiliates. Prepare outgoing mail for distribution. Use hand or mail handling machines to address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Essential Functions:

  • Process membership list using BCC Software

  • Print Membership Cards & Letters making sure that all the proper information is included on each piece

  • Seal or open envelopes, by hand or by using machines

  • Affix postage to packages or letters by hand, or stamp materials, using postage meters

  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing

  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins

  • Clear jams in sortation equipment

  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts

  • Collect outgoing mail, using carts as necessary

  • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities

  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations

  • Wrap packages or bundles by hand, or by using tying machines

  • Fold letters or circulars and insert them in envelopes

  • Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets

  • Add ink, fill paste reservoirs, and change machine ribbons when necessary

Additional Responsibilities:

  • Assist with banner and sign production as instructed

  • Assist with ARC projects as assigned

  • Assist co-workers as assigned by supervisor and department head

Experience and Education:

High school diploma or equivalent
Short-term on-the-job training
Forklift certified
Valid driver’s license

Interested qualified candidates can apply by completing an employment application.

 

SALES SUPPORT SPECIALIST

AQHA is currently seeking a qualified candidate to fill our Sales Support Specialist position with the American Quarter Horse Association.  This position is located at the international headquarters in Amarillo, TX.

Position Summary:

Supports the sales department, activities, and function by providing support to sales representatives and sales agents working in the field. Works directly with AQHA advertisers to prepare their merchandising program and scheduling of advertising. Consults with advertisers in composing advertisements and setting up complete advertising programs. This includes following up with customers to complete sales orders in a timely manner, providing excellent customer experiences to those purchasing goods or services from AQHA or affiliated entities, and ensuring the quality delivery of products and services. Responsible for maintaining the software systems associated with sales operations.

Essential Functions:

  • Assist in processing correspondence and paperwork related to accounts
  • Works behind the scenes to ensure the customer’s sales orders are fulfilled properly and completely, and to the customer’s satisfaction
  • This position will work with external vendors and internal employees to obtain lead times, back orders and work to fulfill the customer’s order in a timely manner
  • The Sales Support Specialist is responsible for communicating pertinent information proactively to customers and the sales representative
  • Monitor open order status and back-orders, work to get items completed
  • Monitor an email box/hotline number for customer questions
  • Receives/creates quote and order requests from client
  • Handles cancellation requests
  • Prepares reports based on client requirements
  • Coordinates with other internal departments to ensure expeditious processing and meeting of customer deliverables

Experience and Education:

  • A level of knowledge of the Quarter Horse or related equine industry commensurate with that of the average AQHA media customer is preferred.
  • Associates’ Degree in Business Administration, Marketing, or similar field, with years of experience substituting for formal degree.
  • Strong organizational skills and ability to meet deadlines.

Interested qualified candidates can apply by completing an employment application.

 

 

Internships

Looking for an AQHA internship? We have paid internship opportunities each semester in Amarillo.

Online Application

If you'd like to submit an online employment application, AQHA will retain it for 90 days and will contact you if we find a job for which you are suited and wish to apply.