angle-left AQHA Website: Major Improvements and Help Resources

AQHA Website: Major Improvements and Help Resources

View the major improvements, most common issues AQHA is working to resolve and resources to help you through this new transition.
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Current Issues

 

Processing Lab Results

Currently, AQHA is facing challenges with processing genetic testing lab results. While AQHA works to resolve these issues, please call Customer Care at 806-376-4811 or fill out our contact form for information on the status of your results. If the Association has received the results from the University of California-Davis, a Customer Care representative can look up your horse’s results in AQHA’s system. Once the issue is resolved, the paperwork that is on hold because of this problem will be printed and sent once reviewed and completed. 

World Show Qualifying Points

AQHA was notified by members that users are still experiencing errors when checking their qualifying points, including viewing open points for the 2019 Lucas Oil AQHA World Championship Show. While this is being corrected, the Check World Show Qualifying Points feature will not be available at AQHA.com. Please call us Monday - Friday from 8 a.m. to 5 p.m. Central at 806-376-4811 or email show@aqha.org, and we will be happy to check your qualifying points for you. 

Horse or Customer Volume Records

Customers who purchase a high volume of horse or customer records have been contacted by AQHA and have been provided information which is useful when running these reports. If you are one of these customers and did not receive this email, please call Customer Care at 806-376-4811 or fill out our contact form.

Helpful Reminder: When calling AQHA, please use the callback option. Customers who use the callback option are receiving a phone call quicker than those who hold and leave a voicemail.

 
Resolved Issues

Show Results

Show results are now available under AQHA Servicesexpanded fields will be available in the future. Users can simply sign-in to AQHA Services and click Show Results under Showing. Enter the show number if known. Or, select the show year and all other known information.

(Please note: The status lists if the show results are official or unofficial results. Users may find intermittent duplicate entries within the show results view due to an address replication issue. It is important to note that this issue does not affect point allocations and the display will be corrected in the near-term. Given it is an immaterial issue, the show results link will remain live until the address correction is in place.)

Subscribers to The American Quarter Horse Journal can view show results for free. Please make sure you are searching for show results under the member ID associated with the Journal subscription. There is a $15 fee for non-subscribers to purchase show results.

Leveling

The “Find Your Level” feature on AQHA.com under Services now allows members to accurately see where they stand in relation to the leveling rules.

The leveling point range chart is also now accurate on AQHA.com.

Need help finding your AQHA show level? Simply sign-in to AQHA Services. Under Showing, click Find Your Level, then choose the following:

  • Division: amateur, open or youth

  • Show year

  • Level for: exhibitor or horse

  • Enter ID: membership ID for exhibitor or registration number for horse

Then, click Search.

After you search, a chart will appear with classes and levels and whether or not you are eligible in a specific level. N = No, horse or member is not eligible to compete in that level. Y = Yes, the horse or member you have searched is eligible.

A list of the 2019 level point ranges is also available on this page.

For more information about leveling, visit www.aqha.com/leveling

If you have additional questions regarding show results or leveling, please call Customer Care at 806-376-4811 or email show@aqha.org.

 

Additional Information

Ford Youth World Qualifier Packets

Qualifying for the Built Ford Tough AQHYA World Championship Show is an accomplishment youth strive to achieve each year. AQHA is pleased to announce that entry packets will be processed and mailed on time.

Qualifiers will receive their packets no later than the beginning of June, which will ensure enough time for youth advisers to send in entries by July 1. We look forward to seeing you at the 2019 Ford Youth World!

 

Sale Consignments

Are you thinking about consigning your horse to an upcoming sale, but are waiting on paperwork from AQHA? We’ve got you covered!

AQHA is working with sale companies, asking them to accept consignments from owners with registration and/or transfers pending at the AQHA office. The sale companies will then share a list of the consignments that have pending work with AQHA. Our team will complete the processing of the necessary paperwork for these horses prior to the sale occurring, as long as the appropriate information and documentation has been received by AQHA.

 
Using the New AQHA.com: FAQs
How to Sign Into AQHA.com or Create an Account
How to Create and Edit Your AQHA.com Profile
How to Pay an AQHA Invoice
Navigating the New AQHA.com